IMO: banks make their products very complex to confuse and lock customers into something more expensive.
I understand the competitive nature of business. But maybe some businesses like banking, power generators and critical infrastructure should be in government hands. Well a proper government, not like what Australia has at the moment. It should be about providing a service and not solely about making a profit.
Bank executives dispute ‘loyalty tax’ accusations despite longstanding customers’ more expensive loans – ABC News (Australian Broadcasting Corporation)
— Read on mobile.abc.net.au/news/2019-11-08/bank-bossess-dispute-loyalty-tax-assertions-parliament-inquiry/11685714